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Direct questions and answers, this room is not for general discussion please
Direct questions and answers, this room is not for general discussion please
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- Lemon Slice
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eonnext credit
My electricity supplier tells me that we are several hundred pound in credit. I should like to have some of that money repaid to me. How do I go about it?
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- Lemon Half
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Re: eonnext credit
Not an exact reply, but how about cancelling your direct debit and waiting until the balance falls to a level you find acceptable?
Actually getting a refund is probably quite a bit of work. Have you tried their chat bot?
Actually getting a refund is probably quite a bit of work. Have you tried their chat bot?
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- Lemon Half
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- Lemon Quarter
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- Lemon Quarter
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Re: eonnext credit
I asked for it back and they quickly repaid some, but not all. You can also online ask to reduce your monthly payment. When I did that they automatically let me reduce it 10%
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