Donate to Remove ads

Got a credit card? use our Credit Card & Finance Calculators

Thanks to Anonymous,johnhemming,Anonymous,Rhyd6,dredd0, for Donating to support the site


Posts: 8
Joined: November 4th, 2016, 8:34 pm
Has thanked: 1 time



Postby Jever » February 5th, 2018, 7:54 pm

Hi all,

I'm probably way behind the rest of the field here, but having had numerous mortgages/other financial products over the years, I feel compelled to try to make sure that there isn't some money set aside by a bank to compensate for them having sold me PPI.

I know all of the loans/mortgages that I've had but don't have any of the account numbers/details. Consequently, when I contact the banks, they tell me that they can't help me without further information.

That makes sense to me, but every time I hear one of those annoying PPI adverts on the radio, all they need is my name. I'm reluctant to contact any of these claim companies, as I don't want to trust them with my details - nor do I want to share a large chunk of any potential claim with them.

So, my question is, what's the best way to see if I've had PPI if I no longer have account numbers/details? Has anyone here used one of these very friendly claims companies that seem to have almost inexhaustable funding for radio/tv advertising?

I apologise if this is in the wrong place, but there doesn't seem to be a PPI board.

Thanks in advance for any help


Lemon Quarter
Posts: 4095
Joined: November 8th, 2016, 2:30 pm
Has thanked: 1037 times
Been thanked: 1424 times



Postby bungeejumper » February 6th, 2018, 4:17 pm

DO NOT use the PPI checker firms, which will take a hefty rake-off from anything you receive. Just use the FCA's own PPI checker. ... gIBe_D_BwE It asks you a standardised set of questions, as distinct from all the banks' own online questionnaires, where the questions and the procedures may vary. But all they really need is your name, your address and any previous addresses that you think might be relevant to a claim.

I did it the hard way, and even that wasn't exactly difficult -it took me about 20 minutes to check with four banks. Google will help if a bank or a credit card has vanished (eg Egg is now part of Barclaycard). I had all my responses back within a week (three banks were as pure as driven snow, but Lloyds pleaded guilty), and I had somewhere around £2,500 in my bank account (after tax) within three weeks.

If it helps, the banks are not allowed to discriminate against you in future just because you've done a PPI check on them. ;) Good luck.


2 Lemon pips
Posts: 135
Joined: November 4th, 2016, 10:37 am
Has thanked: 29 times
Been thanked: 45 times



Postby Devjon » March 18th, 2018, 11:07 am

Hello, I'm a bit late in contributing to this thread but after I had read the original messages I went to the FCA site as advised by Bungeejumper and did a search.

My original Mortgage was with the Leeds Permanent Building Society back in the 1980's. I do not have any paperwork as all was lost during a move, and I had remortgaged with Nationwide in the early 1990's.

I received a claim form from Halifax a couple of weeks ago with a detailed form to complete. Not having any information about the original mortgage ( apart from the address of the property ) I put it to one side. I was just about to shred and recycle the form when I noticed the covering letter had a "Our Reference PPI......." and underneath that a "Mortgage Reference Number A/26......./7

This makes me wonder if they have my details, and how to proceed ( the covering letter asks that the form be returned within 14 days, these days have now elapsed )

I'm not sure how to proceed and wondered if anyone has been in a similar situation.


Lemon Slice
Posts: 301
Joined: May 11th, 2017, 8:33 pm
Has thanked: 25 times
Been thanked: 78 times



Postby Maroochydore » March 18th, 2018, 10:29 pm

Devjon wrote:I'm not sure how to proceed and wondered if anyone has been in a similar situation.

Fill in their questionaire and they'll take it from there. ... df?srnum=1
I did the same with Lloyds Bank (same group). More details:

Lemon Quarter
Posts: 2852
Joined: November 4th, 2016, 11:18 am
Has thanked: 1185 times
Been thanked: 642 times



Postby melonfool » March 30th, 2018, 9:33 pm

This tool works - it just sends a standard letter to the potential provider and they reply and you take it from there.

I got in a muddle due to moving house and forgetting I'd not told them all and then they got all "we don't know who you are, your address does not match our records" etc.

But a couple of years ago I got £800 from Barclays for mortgage protection I hadn't realised I had.


Return to “Bank Accounts Savings & ISAs”

Who is online

Users browsing this forum: Padders72 and 3 guests