UncleEbenezer wrote:How does your phone banking work? If you're speaking to a human that's one more source of possible error or fraud, while if you're using a keypad to talk to a robot, you've taken out the hurdle of speech recognition and are wide open to mass-surveillence by an eavesdropping 'bot listening to *everything* on a line and collecting sensitive data. Including, over time, your entire password.
So now all we have to worry about are key-loggers and man-in-the-middle attacks!