AJC5001 wrote:Arborbridge wrote:Took up the problem this afternoon... still cannot amend an existing STO. The sequence does not complete and sends me back to "my Accounts". I tried amending using a couple of different amounts in case that was the problem, with no change. How difficult can it be to have software which allows amendment of an existing STO?
Arb.
HSBC don't allow amendment of a standing order - they tell you to cancel the existing one wnd set up a new one instead. Is it possible M&S is the same?
(I don't know as all I've done is cancel my standing orders and direct debits in preparation for cancelling my M&S account.)
For First Direct, when I looked today, it said you can only have a second account if it is a joint account.
HTH
Adrian
PS: I just checked the STO dialogue box for my First Direct account, and one can amend the amount of regular payments. Strnge that it should be different from its parent HSBC.