I'm trying to log into a Barclays bank account using a Pin Sentry card reader and an authentication card issued to me as a power of attorney for my mother.
The process fails at the screen asking "Which Account do you want to manage?"
There is no response, wherever I click on the screen!
Is anyone else experiencing similar problems?
Might it be something to do with the changes in authentication rules today?
InStep
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Barclays Bank Login Broken?
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- Lemon Slice
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Re: Barclays Bank Login Broken?
I don't normally login using a card for mother's account + pinsentry. I usually login to my Barclays account (linked to mothers with POA) using mobile pinsentry (app), or my card for my account +pinsentry. Both currently working W10 + Chrome.
Apologies I can't match your exact scenario.
I have occasional browser issues logging in with Opera, always ok with Chrome.
Apologies I can't match your exact scenario.
I have occasional browser issues logging in with Opera, always ok with Chrome.
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- Lemon Slice
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Re: Barclays Bank Login Broken?
Instep wrote:I'm trying to log into a Barclays bank account using a Pin Sentry card reader and an authentication card issued to me as a power of attorney for my mother.
The process fails at the screen asking "Which Account do you want to manage?"
There is no response, wherever I click on the screen!
Is anyone else experiencing similar problems?
Might it be something to do with the changes in authentication rules today?
InStep
Sometimes the "which account do you want to manage" screen takes an age to appear. So what seems like "no response" is a "slow response". Being patient (put the kettle on and go back) or logging in 10 minutes later sorts it. No idea why it happens, and I know that's not really accceptable, but trying to explain it to someone in some far-flung call centre or reproduce it or get a sensible answer just wastes my time.
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- 2 Lemon pips
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Re: Barclays Bank Login Broken?
Watis has solved the problem for me on mutantpoodle's adjacent thread about NS & I
I have now set the cookies on barclays.co.uk to be deleted when leaving the site.
Thanks
Watis wrote:mutantpoodle wrote:new security login system started
well they emailed me warning etc
now its impossible to log in
just get nmessage saying 'session timed out inactivity' ....AS SOON AS ENTER SITE
telephone no use as all at home in case of covid (well it is public service!)
First thing to try: delete the cookies from that browser, or try another browser.
HTH,
Watis
I have now set the cookies on barclays.co.uk to be deleted when leaving the site.
Thanks
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