The Lemon Fool

It does not make a lot of sense for me to move from Santander, after joining them when they were Abbey National Building Society 30+ years ago, but Metro Bank is interesting:

https://www.metrobankonline.co.uk/

They have opened a big shiny shop in the city centre a few miles from me, and do well in the FCA's customer satisfaction survey:

https://www.ipsos.com/en-uk/personal-ba ... ce-quality

I like the concept of a customer focused bank that offers old fashioned service at a modest additional cost. The local shop seems to have plenty of staff and not many customers, which does not look too healthy. They have a rocky financial history too:

https://en.wikipedia.org/wiki/Metro_Ban ... ed_Kingdom)

I hope they succeed.

If you want a bank account with them you can just turn up with some ID and they will open an account for you while you wait. They are open 7 days a week and dog friendly but they don't offer anything competitive in the savings market.