Remove ads

Introducing the LemonFools Personal Finance Calculators

Making your money go further
Lemon Slice
Posts: 285
Joined: November 4th, 2016, 7:55 am
Has thanked: 103 times
Been thanked: 41 times


Postby BusyBumbleBee » July 5th, 2018, 12:01 pm

Has anyone any experience of this company? Some of their offers seem just too good to be true.

Posts: 32
Joined: November 5th, 2016, 1:50 am
Has thanked: 8 times
Been thanked: 2 times



Postby elkay » July 5th, 2018, 12:57 pm

Chinese company therefore you don't get the protection of UK/EU legislation.
Delivery can take c. 4 weeks.
You may have to pay duty & VAT, though I never have.
If you have to return for repair, you pay delivery costs - expensive to China.
People have claimed customer service is poor, but not in my experience.

My experience:
- Typically I have only ordered cheap tacky items and they have been delivered eventually.
- I ordered 2 mini-drones for $6 which was a pricing error - instead of cancelling as normally happens, they fulfilled one item and credited my account with $10.
- I ordered one expensive item - a phone for £110 which was worth c. £300. The package arrived via Seychelles, with notice attached from Royal Mail saying package was interfered with before reaching UK. Package was an empty bubble-wrap container! After a little to-and-froing they sent a replacement (initially it had gone out of stock).

So I would be happy to use them again but think twice about expensive items...maybe if the saving is significant:
- issues if return required
- customer service experience may not be as good next time.


Posts: 10
Joined: November 5th, 2016, 8:40 am
Has thanked: 92 times



Postby Percol351 » July 6th, 2018, 7:58 am

I use them regularly over the last 4 yrs for small items usually less than £15. All bar one item has turned up sometimes within a week and sometimes a month, they replaced the item that did not turn up.



Posts: 7
Joined: August 18th, 2018, 2:41 pm
Has thanked: 2 times
Been thanked: 1 time



Postby grumpazoid » August 19th, 2018, 4:31 pm

I use banggood a lot for my electronics, torch and quadcopter parts.
Sometimes ebay direct from china can be even cheaper though!

Would definately recommend. But yes, you do take a chance as warranties are limited.

Saying that, If i've ever had a problem they have sorted it out without issue - they just ask you to provide video evidence.

Return to “Living Below Your Means”

Who is online

Users browsing this forum: No registered users and 2 guests