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Electricity Suppliier - Utility Point

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Rhyd6
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Electricity Suppliier - Utility Point

#192384

Postby Rhyd6 » January 10th, 2019, 1:36 pm

We're thinking about changing our current supplier because of a substantial increase in costs. Favourite at the moment is Utility Point, but having never heard of them I thought I'd check to see if anyone has had any dealings with them. Any info gratefully received.

R6

Moderator Message:
Title edited to make it more likely that relevant people will see it and moved to a better board (chas49)

PinkDalek
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Re: Electricity Suppliier - Utility Point

#192395

Postby PinkDalek » January 10th, 2019, 1:53 pm

Rhyd6 wrote:We're thinking about changing our current supplier because of a substantial increase in costs. Favourite at the moment is Utility Point, but having never heard of them I thought I'd check to see if anyone has had any dealings with them. Any info gratefully received.

R6


At least they don't appear to be one of the 8 that have collapsed to date but I can't find them in this list from last year (which does include If you can't find a supplier's customer service rating If the supplier you want to check doesn't have an overall customer service rating they might not have given us a full set of data.)

https://www.citizensadvice.org.uk/about ... r-service/

You may wish to study the reviews here, assuming they are impartial:

https://uk.trustpilot.com/review/www.utilitypoint.co.uk

Stompa
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Re: Electricity Suppliier - Utility Point

#192413

Postby Stompa » January 10th, 2019, 2:23 pm

Rhyd6 wrote:We're thinking about changing our current supplier because of a substantial increase in costs. Favourite at the moment is Utility Point, but having never heard of them I thought I'd check to see if anyone has had any dealings with them. Any info gratefully received.

I've been with them for both gas and electricity for about 6 months now. Switchover went smoothly, and I've not had any problems.

This thread:

https://forums.moneysavingexpert.com/sh ... ?t=5766963

is probably worth a read.

Should you want a referral code (which would credit both of our accounts by £25) let me know!

Rhyd6
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Re: Electricity Suppliier - Utility Point

#192792

Postby Rhyd6 » January 11th, 2019, 3:50 pm

Thanks Stompa if we do go down this route I'll let you know. OH is still searching.

R6

dspp
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Re: Electricity Suppliier - Utility Point

#192996

Postby dspp » January 12th, 2019, 12:48 pm

I can recommend GoodEnergy. Not the cheapest, but a) environmentally minded, b) good customer service and c) financially as sound as it is possible for a mid-sized provider to be.

All the electricity providers are being squeezed. A lot of the small newer entrants will wash out, this is ongoing. I think the mid-sized ones will make it. Some of the biggest ones are actually thinking of shutting down as they are running at a loss.

regards, dspp

kspradhan
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Joined: May 29th, 2019, 9:28 pm

Re: Electricity Suppliier - Utility Point

#225370

Postby kspradhan » May 29th, 2019, 9:35 pm

They have been good so far. Switching was relatively easy.


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