I needed some short term cash and I picked the Lloyds Platinum card as the combination of a 0.59% effective balance transfer fee and £20 cash back should make it effectively free.
The 0.59% effective fee was an initial 3% fee with 2.41% refunded later. When I made a transfer the fee came up as 2.5% soI was a little concerned that it did not match the expected fee. On ringing LLoyds they said I was on a straight 2.5% fee with no refunds or cash back. They were very helpful and refunded my BT fee and gave me some compensation for the inconvenience.
I am quite happy with the resolution, this post is just to warn anyone else taking this deal to check that they have got the deal they expect.
Credit Cards, borrowing on Loans and discussions on Stoozing
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