felixcanis wrote:stevensfo wrote:It's not the custody fees that I find annoying, but rather the way that they're taken from the 'Cash' part of the ISA account and not the Trading Account.
That's not how Interactive do our accounts - the £22.50 is taken from the Trading account cash, not the ISA cash. I messaged them when the £22.50 charge was introduced and they confirmed the order they use to take the charges - firstly via a direct debit if set up via the account. If no direct debit is present they try to take from the trading account cash. If there are insufficient funds in that account, they will use ISA cash.
Interactive have not touched our ISA cash - unlike Youinvest AJBell who take their fees from the individual accounts. Last time I asked Youinvest had no plans to change this procedure.
Thanks, Felix. It's a bit of a mystery then why they take the 22.50 from the ISA cash, but maybe it was a one-off glitch in the system and afterwards, I stopped adding to the Trading account, so they didn't have a choice. I'll add funds to the Trading account again and send them another email.