Alaric wrote:yyuryyub wrote:After all the fuss, my wife and I have both received letters from Barclays Smart Investor saying "You can ignore the recent letter we sent you. .... The letter was sent in error etc ... you don't have to do anything "
So they've backed down. You wonder why they went to the trouble of drafting a letter, getting it mail merged etc, without someone in the organisation pointing out that it wasn't necessary.
It may not have been required for yyuryyub and wife but the OP and others on this Topic have yet to comment further. I'd imagine it is a generic type of letter and it is quite possible for a number to slip through the net, based perhaps on historically held incorrect information.
I'm still interested in the wording used by rhys, the OP (who hasn't logged in since 2 May, so might not return), who said they requested proof of wealth.
Is the inclusion of proof standard wording and what have others received wording wise, specifically?