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HYPTUSS - Dividend Data locked out

Discussions regarding financial software
Darka
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HYPTUSS - Dividend Data locked out

#382803

Postby Darka » February 1st, 2021, 3:23 pm

I updated my HYPTUSS to get the dividend data (temporarily) from Dividend Data.

I pressed ahead, even after the warning and was subsequently locked out.... I can no longer access Dividend Data even through my browser, it looks like I've been barred.

Has anyone else had this, and if so how long before I can use Dividend Data again (obviously never through HYPTUSS again)?

thanks
Darka

Itsallaguess
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Re: HYPTUSS - Dividend Data locked out

#382806

Postby Itsallaguess » February 1st, 2021, 3:25 pm

Darka wrote:
Has anyone else had this, and if so how long before I can use Dividend Data again (obviously never through HYPTUSS again)?


Got the t-shirt!

Try turning your router off for 1 minute, and then give it a go once it's all back up and running...

The blocks are IP-address related, and normally cycling your broadband router will get you a new IP-address...

Cheers,

Itsallaguess

Darka
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Re: HYPTUSS - Dividend Data locked out

#382813

Postby Darka » February 1st, 2021, 3:33 pm

Itsallaguess wrote:
Darka wrote:
Has anyone else had this, and if so how long before I can use Dividend Data again (obviously never through HYPTUSS again)?


Got the t-shirt!

Try turning your router off for 1 minute, and then give it a go once it's all back up and running...

The blocks are IP-address related, and normally cycling your broadband router will get you a new IP-address...

Cheers,

Itsallaguess


Thanks, I'll do that later else my wife will kill me and I will never reach retirement :D

midgesgalore
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Re: HYPTUSS - Dividend Data locked out

#385391

Postby midgesgalore » February 10th, 2021, 12:29 pm

Sometimes clearing your browser history helps. It did for me logging into my bank.

midgesgalore

Darka
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Re: HYPTUSS - Dividend Data locked out

#385425

Postby Darka » February 10th, 2021, 2:58 pm

I reset the router in the end, got a new IP address and I could access it again.

kiloran
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Re: HYPTUSS - Dividend Data locked out

#385433

Postby kiloran » February 10th, 2021, 3:19 pm

midgesgalore wrote:Sometimes clearing your browser history helps. It did for me logging into my bank.

midgesgalore

Sadly not in this case. Any device (PC, laptop, smartphone, Windows or Linux, any browser) connected to the router is locked out since they all share the router IP address

--kiloran

uspaul666
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Re: HYPTUSS - Dividend Data locked out

#385483

Postby uspaul666 » February 10th, 2021, 5:16 pm

I like dividend data but because of the “one strike and you’re out” IP rule and because they don’t say who they are, I cannot see me ever using it for anything grown up.


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