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Windows Essentials issue

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Breelander
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Re: Windows Essentials issue

#208623

Postby Breelander » March 19th, 2019, 1:59 pm

Snorvey wrote: ...my Windows Essentials protection has turned itself off and won't turn itself back on again...
When I go to turn it on it asks me if I trust the publisher...
Windows 7 . No other issues.


Runs fine for me on my (one remaining) W7 machine. That 'trust the publisher?' message is worrying. Some malware will try to prevent Microsoft Security Essentials (and other AVs) from running. The first thing I would do is a scan for malware using AdwCleaner.

https://www.malwarebytes.com/adwcleaner/

For further peace of mind, you should run Windows Defender Offline.

Microsoft wrote:Windows Defender Offline is a powerful offline scanning tool that runs from a trusted environment, without starting your operating system. This topic describes how to use Windows Defender Offline in Windows 10, Windows 8.1, and Windows 7.
https://support.microsoft.com/en-gb/hel ... tect-my-pc

If that is clean, it may be that the virus definitions are corrupt. Manually download and install the latest from here.

https://support.microsoft.com/en-gb/hel ... icrosoft-s

If that still fails, try uninstalling and reinstalling MSE. You can get it from here.

https://www.microsoft.com/en-gb/downloa ... px?id=5201

Breelander
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Re: Windows Essentials issue

#208745

Postby Breelander » March 19th, 2019, 10:45 pm

Snorvey wrote:Maybe it's a chin condense coincidence....or would Malwarebytes changed some defaults or something?


Well, I don't use Malwarebytes in W7, but if installed in W10 it will turn off Defender while it is providing real-time protection, as it does for the duration of the trial. It's plausible that is has changed some MSE setting(s) in W7 when the trial lapsed. If so, uninstalling then reinstalling MSE should fix it.

Malwarebyte after the trial lapses becomes just an on-demand scanner. That should not interfere with MSE.

88V8
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Re: Windows Essentials issue

#208748

Postby 88V8 » March 19th, 2019, 10:57 pm

I'm running MSE and MWB Premium in W7, no problems.
MSE sometimes nags me to do a scan, otherwise it just sits there. There are pretty much daily updates.

V8

Breelander
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Re: Windows Essentials issue

#208856

Postby Breelander » March 20th, 2019, 1:17 pm

Snorvey wrote:....and it all seems to be working fine this morning...


Curious, open MSE and check the date of the definitions update. It may be that it has updated itself since your problems and that was the 'fix'.

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Re: Windows Essentials issue

#208948

Postby Watis » March 20th, 2019, 8:02 pm

It wasn't you, Snorvey!

There was an issue with MSE, now fixed. Details in this article:

https://www.zdnet.com/article/some-wind ... -problems/

HTH anyone else who has encountered the issue.

Watis

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Re: Windows Essentials issue

#208952

Postby Breelander » March 20th, 2019, 8:25 pm

Breelander wrote: It may be that it has updated itself since your problems and that was the 'fix'.


Watis wrote:It wasn't you, Snorvey!

There was an issue with MSE, now fixed. Details in this article...


So it was the fix (for a bug of MS's own creation). Well spotted!


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