Win 7 Patch Tuesday fail

[Slarti]

Any other Win 7 users having problems with the Windows 7 security rollup failing to install with an unknown error?

Slarti

[Breelander]

Any other Win 7 users having problems with the Windows 7 security rollup failing to install with an unknown error?

I have just tested that and successfully installed the August monthly rollup on two Win 7 machines, one x86 the other x64.

This prerequisite may be relevant....

Prerequisite: The SHA-2 update (KB4474419) must be installed before installing this update.

https://support.microsoft.com/en-gb/hel ... -kb4512506

[Slarti]

Any other Win 7 users having problems with the Windows 7 security rollup failing to install with an unknown error?

I have just tested that and successfully installed the August monthly rollup on two Win 7 machines, one x86 the other x64.

This prerequisite may be relevant....

Prerequisite: The SHA-2 update (KB4474419) must be installed before installing this update.

https://support.microsoft.com/en-gb/hel ... -kb4512506

Nope, that is in the list of installed updates.

I'm giving it another try, right now and will report back.

Slarti

[Slarti]

Well after another fail Wednesday evening, I had to shut down for the evening due to family life demands.

Yesterday I ran Malwarebytes, Windows Defender scan and Checkdisk, none of which found anything, despite eating up the day.

This morning I started the computer, double checked for any disabled services that may had had an effect on updates (I usually have "TrustedInstaller" disabled as it seems to go mad and occupy much memory and thrash the processor at random moments and others for various security reasons) and started 3 that might be vaguely be involved, restarted the computer, spent some time clearing temp files and ran windows update again.

There were 2 updates available I for Microsoft Security Essentials and The Windows update I'm trying to do - August 13, 2019—KB4512506 (Monthly Rollup)

I did the security update and then tried the windows update and this time realised that it is failing as soon as it has finished the download. so from the More info link I decided to go the local install route and that also failed.

I have now found 4 Report.wer files, via Event Viewer which don't mean that much to me, but I'll add them to the end of this message in case they have meaning for someone else.

I'm wondering if it is worth trying in Safe Mode with networking.

Oh, and I have updated 2 other Win7 machines with no problems.

Slarti


Report.wer 1
Version=1
EventType=CbsPackageServicingFailure2
EventTime=132104421831310372
ReportType=1
Consent=1
UploadTime=132104421859546422
ReportIdentifier=ca1fcdae-c038-11e9-9128-002170b5104b
Response.BucketId=2224079217
Response.BucketTable=355794294
Response.type=4
Sig[0].Name=Stack Version
Sig[0].Value=6.1.7601.23505
Sig[1].Name=Package
Sig[1].Value=Package_for_RollupFix
Sig[2].Name=Version
Sig[2].Value=7601.24511.1.9
Sig[3].Name=Architecture
Sig[3].Value=x86
Sig[4].Name=Culture
Sig[4].Value=unknown
Sig[5].Name=Status
Sig[5].Value=80092004
Sig[6].Name=Failure Source
Sig[6].Value=Resolve
Sig[7].Name=Start State
Sig[7].Value=Absent
Sig[8].Name=Target State
Sig[8].Value=Staged
Sig[9].Name=Client Id
Sig[9].Value=WindowsUpdateAgent
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=-2070888079/nBucketTable=355794294/nResponse=1/n
FriendlyEventName=CbsPackageServicingFailure2
ConsentKey=CbsPackageServicingFailure2
AppName=Windows Modules Installer
AppPath=C:\Windows\servicing\TrustedInstaller.exe

Report.wer 2
Version=1
EventType=CbsPackageServicingFailure2
EventTime=132104423211288796
ReportType=1
Consent=1
UploadTime=132104423212536798
ReportIdentifier=1fa1bc05-c039-11e9-9128-002170b5104b
Response.BucketId=2224079217
Response.BucketTable=355794294
Response.type=4
Sig[0].Name=Stack Version
Sig[0].Value=6.1.7601.23505
Sig[1].Name=Package
Sig[1].Value=Package_for_RollupFix
Sig[2].Name=Version
Sig[2].Value=7601.24511.1.9
Sig[3].Name=Architecture
Sig[3].Value=x86
Sig[4].Name=Culture
Sig[4].Value=unknown
Sig[5].Name=Status
Sig[5].Value=80092004
Sig[6].Name=Failure Source
Sig[6].Value=Resolve
Sig[7].Name=Start State
Sig[7].Value=Absent
Sig[8].Name=Target State
Sig[8].Value=Staged
Sig[9].Name=Client Id
Sig[9].Value=WindowsUpdateAgent
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=-2070888079/nBucketTable=355794294/nResponse=1/n
FriendlyEventName=CbsPackageServicingFailure2
ConsentKey=CbsPackageServicingFailure2
AppName=Windows Modules Installer
AppPath=C:\Windows\servicing\TrustedInstaller.exe

Report.wer 3
Version=1
EventType=WindowsWcpOtherFailure3
EventTime=132104423198028773
ReportType=1
Consent=1
UploadTime=132104423211132796
ReportIdentifier=1fa1bc04-c039-11e9-9128-002170b5104b
Response.BucketId=3633036524
Response.BucketTable=452430670
Response.type=4
Sig[0].Name=OsVersion
Sig[0].Value=6.1.7601
Sig[1].Name=File
Sig[1].Value=base\wcp\componentstore\csd_winners.cpp
Sig[2].Name=Function
Sig[2].Value=CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes
Sig[3].Name=Line
Sig[3].Value=1302
Sig[4].Name=Status
Sig[4].Value=80092004
Sig[5].Name=StackHash
Sig[5].Value=0xcdc6ed2e
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=-661930772/nBucketTable=452430670/nResponse=1/n
FriendlyEventName=WindowsWcpOtherFailure3
ConsentKey=WindowsWcpOtherFailure3
AppName=Windows Modules Installer
AppPath=C:\Windows\servicing\TrustedInstaller.exe

Report.wer 4
Version=1
EventType=WindowsWcpOtherFailure3
EventTime=132104421764386255
ReportType=1
Consent=1
UploadTime=132104421828658367
ReportIdentifier=ca1fcdad-c038-11e9-9128-002170b5104b
Response.BucketId=3633036524
Response.BucketTable=452430670
Response.type=4
Sig[0].Name=OsVersion
Sig[0].Value=6.1.7601
Sig[1].Name=File
Sig[1].Value=base\wcp\componentstore\csd_winners.cpp
Sig[2].Name=Function
Sig[2].Value=CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes
Sig[3].Name=Line
Sig[3].Value=1302
Sig[4].Name=Status
Sig[4].Value=80092004
Sig[5].Name=StackHash
Sig[5].Value=0xcdc6ed2e
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=-661930772/nBucketTable=452430670/nResponse=1/n
FriendlyEventName=WindowsWcpOtherFailure3
ConsentKey=WindowsWcpOtherFailure3
AppName=Windows Modules Installer
AppPath=C:\Windows\servicing\TrustedInstaller.exe

[Breelander]

...Oh, and I have updated 2 other Win7 machines with no problems...

Try running the Windows Update troubleshooter.

Control Panel > Troubleshooting > System and Security > Fix problems with Windows Update.

[Slarti]

...Oh, and I have updated 2 other Win7 machines with no problems...

Try running the Windows Update troubleshooter.

Control Panel > Troubleshooting > System and Security > Fix problems with Windows Update.

I had no idea that existed, I'll give it a go.

Slarti

[Slarti]

Well that was no help at all as it only relates to the finding of updates and downloading them and I'm getting past that


I think that I will see if things work if I go into safe mode andif not I may have to tink about biting the bullet and do a total re-install, and that I do not want to do.

Slarti

[Breelander]

...I may have to tink about biting the bullet and do a total re-install, and that I do not want to do.

Before that, try resetting and re-registering Windows Update. Option Two in this tutorial:

https://www.sevenforums.com/tutorials/9 ... reset.html

[Slarti]

...I may have to tink about biting the bullet and do a total re-install, and that I do not want to do.

Before that, try resetting and re-registering Windows Update. Option Two in this tutorial:

https://www.sevenforums.com/tutorials/9 ... reset.html

You posted that at 15:17 and between then and now I have
1) Read option 2, downloaded the bat file and run it (after having a look what it did)
2) Rebooted
3) Tried the update again, it failed
4) Followed the link at 7 and rand the reset scrip
5) Rebooted
6) Tried the update again, it failed
7) Followed the See Also link
8) Followed the link to Servicing Stack updates and then to the appropriate one for my Win7 and ran the update
9) Rebooted
10) Tried the update again, it worked, though it took forever to download, this time.

Rebooted to complete the update finished at 16:59

Thanks for all the help
Slarti

[Breelander]

You posted that at 15:17 and between then and now.....

...Rebooted to complete the update finished at 16:59

Phew, that was a lot of hard work! Looks like the servicing stack was the key step. Glad to hear you got there in the end (and without needing a complete reinstall).

[88V8]

I have this update still to come.
I see it in the queue.
When multiple updates appear, I activate at most one or two a day, starting with the smallest.
Thankyou for the heads up.

V8

[Breelander]

When multiple updates appear, I activate at most one or two a day, starting with the smallest.

I only have a few W7 machines now and only one is a physical machine (others are VMs). I generally install all important updates in one go, after searching for and hiding KB4493132 - the 'end of support' notification.

That way I don't accidentally miss out on things like the service stack update that caused Slarti so much grief.

[Slarti]

When multiple updates appear, I activate at most one or two a day, starting with the smallest.

I only have a few W7 machines now and only one is a physical machine (others are VMs). I generally install all important updates in one go, after searching for and hiding KB4493132 - the 'end of support' notification.

That way I don't accidentally miss out on things like the service stack update that caused Slarti so much grief.

I suspect that mine had somehow got corrupted as it is not something that I would have refused and I think that it was a June update and I did do June and July.

Slarti

[Slarti]

I suspect that mine had somehow got corrupted as it is not something that I would have refused and I think that it was a June update and I did do June and July.

Correction,it was a March update

Slarti