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virgin tv

Seek assistance with all types of tech. - computer, phone, TV, heating controls etc.
cloedan
Posts: 22
Joined: November 23rd, 2017, 12:56 pm

virgin tv

#407071

Postby cloedan » April 26th, 2021, 12:09 pm

hi all have virgin cable tv and broad band and i am having problems with picture freezing and breaking up when recording from bt sport when its breaking up if I go off record to live tv, the picture is ok will it be a box at fault? have reset unplugged cant understand if its playing ok on tv why it records breaking up
thanks kind regards clodan

Infrasonic
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Re: virgin tv

#407079

Postby Infrasonic » April 26th, 2021, 12:33 pm

Run a bandwidth and basic diagnostics test to see if there are any obvious issues..https://www.google.com/search?q=how+to+ ... e&ie=UTF-8

Redmires
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Re: virgin tv

#407092

Postby Redmires » April 26th, 2021, 1:04 pm

I've had a similar problem on an old Humax where the hard disk was failing. This happened on recording all channels though, not just on one. If it's just problematic on one channel (BT Sports) then it's unlikely to be that.

swill453
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Re: virgin tv

#407153

Postby swill453 » April 26th, 2021, 4:08 pm

cloedan wrote:hi all have virgin cable tv and broad band and i am having problems with picture freezing and breaking up when recording from bt sport when its breaking up if I go off record to live tv, the picture is ok will it be a box at fault? have reset unplugged cant understand if its playing ok on tv why it records breaking up

Virgin equipment is rented so it's their responsibility. Just call 150 if you have a Virgin landline and report the fault.

Scott.


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