Donate to Remove ads

Got a credit card? use our Credit Card & Finance Calculators

Thanks to johnstevens77,Anonymous,MyNameIsUrl,6Tricia,staffordian, for Donating to support the site

How to query national insurance record?

Practical Issues
Avantegarde
2 Lemon pips
Posts: 208
Joined: January 29th, 2018, 10:13 pm
Been thanked: 125 times

How to query national insurance record?

#444075

Postby Avantegarde » September 21st, 2021, 10:42 am

I checked my state pension forecast online at gov.uk and looked at my NI contribution record. It all seemed up to date, except that the year 2015-16 was described as "not full". I have posted a letter to HMRC giving them the full details of my earnings, tax paid and NI contributions that year which, in my view, should establish that the year is indeed "full" for NI purposes. But is there an easier way? The standard HMRC phone helpline offers a series of long-winded, limited and unhelpful "options" which, after 10 minutes, have still got me on hold and no closer to speaking to a knowledgeable person. Can anyone advise on a more productive approach?

richfool
Lemon Quarter
Posts: 3138
Joined: November 19th, 2016, 2:02 pm
Has thanked: 770 times
Been thanked: 823 times

Re: How to query national insurance record?

#444136

Postby richfool » September 21st, 2021, 1:14 pm

Avantegarde wrote:I checked my state pension forecast online at gov.uk and looked at my NI contribution record. It all seemed up to date, except that the year 2015-16 was described as "not full". I have posted a letter to HMRC giving them the full details of my earnings, tax paid and NI contributions that year which, in my view, should establish that the year is indeed "full" for NI purposes. But is there an easier way? The standard HMRC phone helpline offers a series of long-winded, limited and unhelpful "options" which, after 10 minutes, have still got me on hold and no closer to speaking to a knowledgeable person. Can anyone advise on a more productive approach?

Persevere with the phone call. It will get answered. We have made a couple of such phone queries recently - c 10-15 minute waits, - (and achieved satisfaction!).

pochisoldi
Lemon Slice
Posts: 736
Joined: November 4th, 2016, 11:33 am
Has thanked: 12 times
Been thanked: 356 times

Re: How to query national insurance record?

#444210

Postby pochisoldi » September 21st, 2021, 5:54 pm

I simply posted a photocopy of the relevant P60 and a covering letter - worded as below (personal stuff removed for obvious reasons):

Error in National Insurance Record for FULL NAME+SURNAME, NI number, DoB <my date of birth>

Dear Sir/Madam

The "Check your State pension website states that YYYY-YY as "Year is not full", and that I did not make any NI contributions in that year. This is incorrect as I have been employed continuously by EMPLOYER since November YYYY-1.

I enclose a copy of my P60 for YYYY-YY as evidence that I paid employee contributions of £NNNN.NN.

Please amend my NI record, and provide me confirmation when this has been done

If you require any further information, please feel free to contact me by email (blah@blah) or by phone (<number>)


This got sent to "Individuals Caseworker, National Insurance and Employers Office, HM Revenue and Customs, BX9 1AN", got me a letter within two weeks confirming that the error had been corrected - no clarifications requested, they just did it.

This was back in 2016 (the error occurred for 2005/06) - your mileage may vary in the current "blame any poor service the corona" environment.

If I were to do that now, I would simply sit back and wait for them to get around to it. If I hadn't heard anything within 8 weeks, then I would chase it.

This is all based on my personal situation - got a few years to go before I'll be claiming a state pension.

PochiSoldi

Avantegarde
2 Lemon pips
Posts: 208
Joined: January 29th, 2018, 10:13 pm
Been thanked: 125 times

Re: How to query national insurance record?

#444467

Postby Avantegarde » September 22nd, 2021, 3:38 pm

Thanks for this advice. I shall report how I get on.


Return to “Taxes (Practical)”

Who is online

Users browsing this forum: No registered users and 4 guests