Moved to Taxes board with shadow in DAK
A taxpayer submitted her 2017-8 return to HMRC on paper for HMRC to calculate tax due because it was ‘caught’ by one of the exclusions which are not handled by the HMRC’s online system or proprietary systems which are validated against HMRCs.
Her online account shows that it was received by HMRC well before the October 31st deadline.
HMRC has not, however, sent either a statement of tax due or refund, and her online account shows summary figures that are identical to the previous year! A call to HMRC elicits the comment that "the account will look odd because our system cannot handle that exclusion yet”.
DAK where this leaves the taxpayer? HMRC commits to do the calculation, hasn’t yet done it, and shows no signs of doing so before 1st February.
Her payments on account made in January 2018 and July 2018 should more than cover any tax liability, but HMRC may eventually decide different and levy a penalty.