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News for ITs Interactive Investor/DigitalLook

Closed-end funds and OEICs
puffster
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News for ITs Interactive Investor/DigitalLook

#112831

Postby puffster » January 23rd, 2018, 4:43 pm

Is anyone else seeing RNS news stopping updating for most ITs on 17th January on Interactive Investor/DigitalLook/Webfg.com? Any ideas as to what is up - webfg seems to comes up with a SW script error when diving into the news items that you can see?

Puffster

scotia
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Re: News for ITs Interactive Investor/DigitalLook

#113051

Postby scotia » January 24th, 2018, 2:02 pm

Yes - I have noticed this problem recently on the Interactive Investor research boards. Sometimes a Number shows under News indicating that there are news Items (usually RNS reports), but if you click on it, no up-to-date items appear. If I'm sufficiently curious, I login to LSE to check out the RNS there.

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Re: News for ITs Interactive Investor/DigitalLook

#113162

Postby BobGe » January 25th, 2018, 12:38 am

RNSs were missing from the new WFG summary pages to which DL now defaults, but they recified that and they are there now AFAIAA. Somewhat more awkward to read however as the WFG RNS pages include unnecessary trash.
(There are still other things missing, such as trades data.)

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Re: News for ITs Interactive Investor/DigitalLook

#113197

Postby Nocton » January 25th, 2018, 8:51 am

There are still other things missing, such as trades data.)

Yes, I emailed them about it but got no reply. But, I found out accidentally that the the data and the old Digital Look format can be viewed by going to 'Real Time' from the LH menu and then 'Quotes and Trades'. Now search for the company you want, choose 'Trades' and the old DL window appears!

BobGe
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Re: News for ITs Interactive Investor/DigitalLook

#113378

Postby BobGe » January 25th, 2018, 10:40 pm

Nocton wrote:Yes, I emailed them about it but got no reply.

They were (unusually) replying for the first few days but I guess the level of feedback got the better of them and they went awol as usual.
Nocton wrote:... by going to 'Real Time' from the LH menu and then 'Quotes and Trades'. Now search for the company you want, choose 'Trades' and the old DL window appears!

Thanks. Can't see that LH menu option (maybe they've removed it) but can find similar at bottom of page under 'Research+'

What do you think of the huge WFG text size and layout? (I'm viewing on desktop PC.)

dspp
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Re: News for ITs Interactive Investor/DigitalLook

#113407

Postby dspp » January 26th, 2018, 9:11 am

BobGe wrote:
What do you think of the huge WFG text size and layout? (I'm viewing on desktop PC.)


To be honest I am not impressed.

You can can have your say to the iii software team via their beta community:
https://community.ii.co.uk/t/we-are-mak ... nd-man/522

regards, dspp

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Re: News for ITs Interactive Investor/DigitalLook

#113488

Postby Nocton » January 26th, 2018, 2:42 pm

What do you think of the huge WFG text size and layout? (I'm viewing on desktop PC.)

Ridiculous!

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Re: News for ITs Interactive Investor/DigitalLook

#114636

Postby DiamondEcho » January 31st, 2018, 5:42 pm

Nocton wrote:
What do you think of the huge WFG text size and layout? (I'm viewing on desktop PC.)

Ridiculous!


Agreed, it's 'yet another' evolution intended to suit people on mobile phones, but IMO it's useless on a desktop.

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Re: News for ITs Interactive Investor/DigitalLook

#114735

Postby BobGe » February 1st, 2018, 2:43 am

There are an awful lot of:

"OK
The document has moved here."


and

"We're sorry but there has been an error loading this page. Please use the back button on your browser to go back to the last viewed page."

errors occuring recently too.

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Re: News for ITs Interactive Investor/DigitalLook

#115139

Postby forlesen » February 2nd, 2018, 8:50 am

Further to the problems reported above, I just checked the public view version of my III portfolio, and it came back with a blank page, apart from the message:
Presently, we are missing data for the following: LSE Investment Trusts; LSE ETFs; LSE Bonds; LSE


The logged-in portfolio view has the same message at the top, but this time displays all the assets with News etc, but has no current pricing data except for OEICs and UTs.

They seem to have had quite a few issues with their website in recent weeks. Hopefully it will be sorted out soon.

scotia
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Re: News for ITs Interactive Investor/DigitalLook

#115157

Postby scotia » February 2nd, 2018, 10:02 am

Presently, we are missing data for the following: LSE Investment Trusts; LSE ETFs; LSE Bonds; LSE

I have been suffering the same fate. However I have several check portfolios, and intriguingly, yesterday evening, some of them had the above problem, while others had not. So it looks like their data feed was ok, but the problem lay in distributing the data to the portfolios. As you said - multiple problems, which presumably will get fixed. The missing RNS problem seems to have been fixed.


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