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Vehicle tax. How fast?

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Slarti
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Vehicle tax. How fast?

#134669

Postby Slarti » April 25th, 2018, 11:52 am

As in how fast after you tax your vehicle online does it show on https://www.gov.uk/check-vehicle-tax

Reason for asking is that I went to tax my car this morning and got to the last screen after entering debit card details and it said it would transfer me to my bank to approve the card, then a button about confirming my mobile number appeared, then it told me it had timed out due to inactivity. So I'm not sure if I'm taxed or not.

The enquiry screen says Taxed Tax Due: 1st May 2018, but if I'd just done the tax, would that have changed yet?

I don't want to end up without tax, but I most certainly don't want to do it twice!

Slarti

supremetwo
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Re: Vehicle tax. How fast?

#134671

Postby supremetwo » April 25th, 2018, 12:00 pm

Slarti wrote:As in how fast after you tax your vehicle online does it show on https://www.gov.uk/check-vehicle-tax

Reason for asking is that I went to tax my car this morning and got to the last screen after entering debit card details and it said it would transfer me to my bank to approve the card, then a button about confirming my mobile number appeared, then it told me it had timed out due to inactivity. So I'm not sure if I'm taxed or not.

The enquiry screen says Taxed Tax Due: 1st May 2018, but if I'd just done the tax, would that have changed yet?

I don't want to end up without tax, but I most certainly don't want to do it twice!

Slarti

Check your debit card account.

If the card has been accepted, the account amount and the available amount should differ by the amount of tax.

Alaric
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Re: Vehicle tax. How fast?

#134677

Postby Alaric » April 25th, 2018, 12:42 pm

Slarti wrote:So I'm not sure if I'm taxed or not.


I'd suspect it failed. Isn't there a final screen which gives you something to print for your own records, or for that matter an email confirmation?

This is what I received last time I paid online

THIS IS AN AUTOMATED EMAIL - PLEASE DO NOT REPLY AS EMAILS
RECEIVED AT THIS ADDRESS CANNOT BE RESPONDED TO.

Confirmation of vehicle tax.

Thank you for using DVLA Vehicle Licensing Online.
Your application for vehicle tax has been successful.

<details of vehicle etc>


Slarti
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Re: Vehicle tax. How fast?

#134678

Postby Slarti » April 25th, 2018, 12:44 pm

supremetwo wrote:Check your debit card account.

If the card has been accepted, the account amount and the available amount should differ by the amount of tax.


Unfortunately, the one down side of banking with First Direct is that they don't show the 2 amounts and payments by Dr card often don't show up for 2 or 3 working days.

Slarti

Slarti
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Re: Vehicle tax. How fast?

#134680

Postby Slarti » April 25th, 2018, 12:47 pm

Alaric wrote:I'd suspect it failed. Isn't there a final screen which gives you something to print for your own records, or for that matter an email confirmation?

This is what I received last time I paid online

THIS IS AN AUTOMATED EMAIL - PLEASE DO NOT REPLY AS EMAILS
RECEIVED AT THIS ADDRESS CANNOT BE RESPONDED TO.

Confirmation of vehicle tax.

Thank you for using DVLA Vehicle Licensing Online.
Your application for vehicle tax has been successful.

<details of vehicle etc>



That is what I would have hoped for, but it just stopped at the timeout screen, with no available options. A very bad bit of design, there.

I'll leave it until tomorrow, then check with my bank (I hate having to phone) and if there is no sign of the Dr Card payment being taken, try again.

Slarti

swill453
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Re: Vehicle tax. How fast?

#134681

Postby swill453 » April 25th, 2018, 12:47 pm

Slarti wrote:Unfortunately, the one down side of banking with First Direct is that they don't show the 2 amounts

Yes they do. If you select "make payment" it shows "Available balance", which is (current balance + authorised overdraft - pending debit card transactions).

So no downsides to the lovely First Direct :-)

Scott.

Slarti
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Re: Vehicle tax. How fast?

#134684

Postby Slarti » April 25th, 2018, 12:55 pm

swill453 wrote:
Slarti wrote:Unfortunately, the one down side of banking with First Direct is that they don't show the 2 amounts

Yes they do. If you select "make payment" it shows "Available balance", which is (current balance + authorised overdraft - pending debit card transactions).

So no downsides to the lovely First Direct :-)

Scott.


I'd never noticed that, or forgotten it existed.

There is the other downside of them wanting you to do your banking in a reduced size popup window, but I get round that by right clicking on the Online Banking button and selecting Open in a New Tab.

Slarti

chas49
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Re: Vehicle tax. How fast?

#134710

Postby chas49 » April 25th, 2018, 2:25 pm

I would guess (note this is all it is!) that if the tax status on the DVLA site doesn't update in (near) real time it would be done as an overnight batch run. So if it still says untaxed tomorrow, you almost certainly didn't pay.

But here's no harm in waiting a couple more days so long as you get it done by the end of the month. The email acknowledgment comes through pretty much immediately so if you haven't had that, and it's not in spam/junk, again you haven't paid...

Slarti
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Re: Vehicle tax. How fast?

#134862

Postby Slarti » April 26th, 2018, 11:01 am

Well I tried again this morning with exactly the same result. Looks like their site is broken.

Have had to do it over the phone, which is a PITA given having to enter 2 16 digit numbers and not getting any confirmation email.

Still not clear from https://www.gov.uk/check-vehicle-tax that it is taxed, but thanks to Scott I have been able to check that the payment is pending.

I noticed today that the https://www.gov.uk/vehicle-tax says it is a beta site and asked for feedback so I emailed them a screen capture of the failure message. Perhaps they'll get it fixed soon.

Slarti

Redmires
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Re: Vehicle tax. How fast?

#134878

Postby Redmires » April 26th, 2018, 11:42 am

Whenever a website plays up, it's worth trying with another browser, if you didn't already try that. I've had sites that don't function properly in Firefox that work ok in Chrome or IE etc.

Slarti
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Re: Vehicle tax. How fast?

#134961

Postby Slarti » April 26th, 2018, 5:13 pm

Redmires wrote:Whenever a website plays up, it's worth trying with another browser, if you didn't already try that. I've had sites that don't function properly in Firefox that work ok in Chrome or IE etc.


Thing is, it worked OK for me last year on both mine and my wife's cars, but I'm pretty sure it didn't say Beta on it then.

Slarti

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Re: Vehicle tax. How fast?

#135003

Postby ten0rman » April 26th, 2018, 8:56 pm

I've just renewed my tax this evening, at 18.45. I then received a confirmatory email timed 18.47 which I then printed off.

Nothing showing on the bank account other than £422 debts to be shown later. (No, it's not the car tax!) But DVLA still (at 20:50) reckons it needs taxing.

But I noticed I still had last years confirmatory email in my wallet and our car is used daily so either we weren't clocked by a marauding car, or we were but it checked out ok.

ten0rman

Slarti
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Re: Vehicle tax. How fast?

#135108

Postby Slarti » April 27th, 2018, 12:36 pm

Just checked an my car is now showing as

✓ Taxed

Tax due:
01 May 2019


So that seems OK.

Hopefully when Mrs S' car comes up for tax in June they will have sorted their systems.

Slarti

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Re: Vehicle tax. How fast?

#135204

Postby bungeejumper » April 27th, 2018, 5:33 pm

Slarti wrote:Thing is, it worked OK for me last year on both mine and my wife's cars, but I'm pretty sure it didn't say Beta on it then.

Relax, you're in safe hands. TSB, who have been awarded the management contract, insist that they're making good progress with sorting out the payment system. With luck, they'll also track down the person who erroneously received all your bank details the first time you tried. ;)

BJ

ten0rman
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Re: Vehicle tax. How fast?

#135247

Postby ten0rman » April 27th, 2018, 8:52 pm

Further update.

This morning, my bank, Nationwide, did not show the outgoing payment. This evening, 20:45 it does. And it shows DVLA or Car Tax or something similar.

DVLA still shows the tax running out on May 1 2018.

ten0rman

ten0rman
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Re: Vehicle tax. How fast?

#135286

Postby ten0rman » April 28th, 2018, 9:14 am

Final update.

Just checked the DVLA website (09:11) and the update now shows. So that's actually about 36 hours from start to finish.

ten0rman

swill453
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Re: Vehicle tax. How fast?

#135287

Postby swill453 » April 28th, 2018, 9:18 am

That's totally different to the online MOT system. It updates the second your garage registers a pass or fail. When my car's in I usually know the result before the garage calls me.

Scott.

ten0rman
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Re: Vehicle tax. How fast?

#135321

Postby ten0rman » April 28th, 2018, 11:58 am

In respect of MOT, DVLA correctly shows mine as expiring backend of May. As it happens, I have a very good independent garage who does both my MOT's and my servicing. On servicing, he always warns, or if necessary does it immediately, about any necessary work so I don't expect any problems with the MOT, even though it is a 5 year old car. In any case, he always does any MOT work immediately so even if it does fail, I expect it to be repaired there and then.

There was an advisory last year in that one of the valve stems was perishing. I immediately got it changed and carried the receipt with me just in case.

I always carry the MOT printout with me just in case.

ten0rman

Redmires
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Re: Vehicle tax. How fast?

#139258

Postby Redmires » May 15th, 2018, 8:24 pm

I've just tried to tax my bike and had exactly the same issue as the original post. Entered the card details and the next screen was - a timeout due to inactivity. This was using Firefox browser. I tried immediately with IE browser and it went through fine. Looks like a DVLC / Firefox update has broken the process somewhat.

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Re: Vehicle tax. How fast?

#144289

Postby macbrains » June 7th, 2018, 12:50 pm

Not only Firefox - I had exactly the same problem using Chrome...


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