Scottish Gas
Posted: August 31st, 2018, 9:11 am
Came home last night and there was a bill from them on the doorstop. Which is interesting, as I don't get my power from them. It's a final demand for £61 and if I don't pay within 5 working days they'll instruct a debt recovery firm. So I phoned them up to discuss - the bill dates from before I moved into the house.
The muppet I spoke to informed me that under the law as they can't trace the previous owner I'm now legally responsible for the debt! I disagreed and asked to speak to his supervisor who restated the same threat. So I informed them that I was recording the call and would forward it onto my MP (I wasn't recording the call). Silence for 10 seconds followed by I'll just see what I can do sir . . . . . and hey presto! 30 seconds later the 'debt' has been written off. Due to special circumstances.
Jeepers, I'm up for a fight but what happens if/when the bully people who can't fight back?
The muppet I spoke to informed me that under the law as they can't trace the previous owner I'm now legally responsible for the debt! I disagreed and asked to speak to his supervisor who restated the same threat. So I informed them that I was recording the call and would forward it onto my MP (I wasn't recording the call). Silence for 10 seconds followed by I'll just see what I can do sir . . . . . and hey presto! 30 seconds later the 'debt' has been written off. Due to special circumstances.
Jeepers, I'm up for a fight but what happens if/when the bully people who can't fight back?