You're paying the right amount, so ...
Posted: November 20th, 2020, 1:38 pm
Just got a paper bill from Southwest Water. They bill me twice a year, six months at a time.
I'm paying £18/month by direct debit, which is of course £108 over six months. My usage, based on an actual reading by them (no estimate, no customer's own reading) is £103.03. It also shows my previous six months at a remarkably consistent £102.87 despite some change due to covid and the season. So all's well, I'm paying the right amount, yesno?
Seems not. The bill says they're going to raise my monthly payment to £34. Erm ... ???
(As I write, I think I recollect that last bill they invited me to raise the amount, and I ignored it after a similar calculation. This one isn't an invitation, it's a fait accompli).
OK, what next?
I'm paying £18/month by direct debit, which is of course £108 over six months. My usage, based on an actual reading by them (no estimate, no customer's own reading) is £103.03. It also shows my previous six months at a remarkably consistent £102.87 despite some change due to covid and the season. So all's well, I'm paying the right amount, yesno?
Seems not. The bill says they're going to raise my monthly payment to £34. Erm ... ???
(As I write, I think I recollect that last bill they invited me to raise the amount, and I ignored it after a similar calculation. This one isn't an invitation, it's a fait accompli).
OK, what next?