"handling fee"

[didds]

tickets for England women v Wales women 6N @ The Stoop available online via harlequins RFC web site.

£10 a seat.

Plus £1 handling fee per seat. Why not call it £11 a seat and be done with it?

For self print tickets.

didds

[JMN2]

Handling fee for CAMRA's GBBF too when you pay online and print the tickets yourself.

[swill453]

£10 a seat.

Plus £1 handling fee per seat. Why not call it £11 a seat and be done with it?

According to the T&Cs it's a £3 booking fee. Did you buy 3 tickets by any chance?

Scott.

[didds]

ah - yes I did Scott. i confess i presumed it was £1 a ticket.

nonethleless its still £3 of handling fees to order the tickets online @ £10 each, then print them off at home on my own paper using ,my own ink! Which is the real crux of my grouch!

And a £3 handling charge for what may have been one ticket to be printed at home is really TTP!

didds

[swill453]

nonethleless its still £3 of handling fees to order the tickets online @ £10 each, then print them off at home on my own paper using ,my own ink! Which is the real crux of my grouch!

And a £3 handling charge for what may have been one ticket to be printed at home is really TTP!

I guess the argument would be that running a web site to issue tickets has some fixed costs (or need for profit) that are unrelated to the number of tickets bought.

eg if they added a per-ticket charge then someone who bought, say, 20 tickets would be penalised, when they've made exactly the same use of the website as someone buying one ticket.

Scott.

[didds]

I get your point Scott. But £3 a sale is the price to maintain the website?

I think they need to change their IT provision...

didds

[PinkDalek]

I get your point Scott. But £3 a sale is the price to maintain the website?

I think they need to change their IT provision...

didds

From elsewhere (not the same tickets) £1.50 per https://tickets.quins.co.uk/Assets/HTML ... itions.pdf

c. valid credit or debit cards (except for Amex, Diners Club, Solo or Electron) - please note there are administration charges of £3 by post or telephone or £1.50 online to process payment by these means. These costs reflect our processing charges. These include card charges, software costs and administration costs.

£3 on £10 does seem steep (or do I mean Stoop?) for Print at Home Tickets

Especially when https://www.eticketing.co.uk/rfu/Common ... ionAndFees

Service & Delivery - £3 per booking
Print at Home Tickets - No fee when available

Which seems far more reasonable but there is also a Credit cards - 2% fee , which for a £10 ticket would cost all of 20p.

[Bminusrob]

I had always assumed that there was some tax advantage in adding a fee when buying tickets, but all the same it really is taking the p***. With the upcoming ban on charging extra for using credit cards, I think these fees should also be stopped. Imagine what people's reaction would be if they walked into a shop and bought an item marked £10, but where charged £11 at the till including a handling fee, to cover the cost of the shop, stock, staffing etc.

[didds]

Imagine what people's reaction would be if they walked into a shop and bought an item marked £10, but where charged £11 at the till including a handling fee, to cover the cost of the shop, stock, staffing etc.

at the risk of derailing the thread, this is exactly what used to happen at a fuel station at a nearby town a while back - they had a dual pricing structure. to be fair to them it was advertised - sort of - at the pumps albeit not IIRC on the big price sign seen from the road.

And in the US local taxes get added at the till, so in effect what you see on the ticket isn't what you end up being charged!

didds