Alaric wrote:mc2fool wrote: it's on your GP's systems (and there are a variety of those), not the NHS's. .
That presumably accounts for the variability of experience in what's available and what isn't. Thus if Patient Access and the others are set up to be able to access all possible options, there will be some which aren't available.
That may be part of it, but as I went on to say, what's available is also determined by your GP practice's policies. E.g. some folks up-thread have talked of using Patient Access to send a message to their GP, but my practice has decided not to allow that, and if I click on Messages in PA I get, "Sorry, your practice does not offer this service", and a similar message if I try it in the NHS app. And in general for your medical record PA says:
"Please note, your GP practice manages your online access to your medical record and some information may have been restricted from view by your GP practice. You have a legal right to access the information in your record. If you think that there is information missing or you need more information, please contact your GP practice."
The thing I know is missing from my online record -- 'cos they used to be there but were withdrawn a decade or so ago -- is the doctor's notes from a consultation. I suspect they had too much grief from patients reading them and getting upset when they didn't like what their GP had noted ...