Contacting Prudential
Posted: April 17th, 2024, 7:49 am
I'm trying to cash in an investment bond. They've written to me saying I should upload my documents to their website. However, the document upload feature at pru.co.uk/documentupload is hopelessly broken - it produces lots of security-related errors on the console when trying to upload files amongst other errors.
I really don't want to have to post the documents since I live overseas.
Does anyone have an email adresss for Pru to which I could send the documents. Couldn't find anything on their website.
Thanks.
Edit: Just to add, I have been unable to register for their online servicing or use PruMail. Their IT systems really are a pile of excrement.
I really don't want to have to post the documents since I live overseas.
Does anyone have an email adresss for Pru to which I could send the documents. Couldn't find anything on their website.
Thanks.
Edit: Just to add, I have been unable to register for their online servicing or use PruMail. Their IT systems really are a pile of excrement.