GoSeigen wrote:melonfool wrote:I won't be making a note I'm afraid. I do a lot of moderation via the phone on the train, at work, in bed..... I am not going to be keeping a notepad, even a virtual one, with me to make such notes.
As has been said, full post deletions are only soft deleted, so other mods can still see them (which is useful if you come to mod and some previous moderation has taken place, you can see how things escalated and what standard has been set etc) so the answer to this is to ditch the 'in post' text deletion and just delete whole posts for small transgressions.
Which I am sure most people actually *don't* want us to do!
Mel
The TMF way actually worked pretty well: for every deletion send PM to user, attaching copy of deleted post and brief summary of broken rule/reason for deletion.
Then you knew what was wrong and had the text to make alterations and repost.
However reinventing the wheel is much more fun!
GS
Your sarcasm is noted.
We are not 'reinventing the wheel' - we are working with a different type of software. In order to moderate and send a PM I have to follow these steps:
1) read report
2) go to the post
3) go back to the report to remind myself why the post was reported if it's not obvious
4) read the post
5) read the thread to see if the post is 'in keeping', if there have been other issues, if the offending post is quoted anywhere
6) decide whether to amend or delete the post
7) click 'open in new window' on the poster name (and this isn't that easy as the report obscures the name and it's a pain on the phone)
8) do whatever to the post (deleting is the easiest option - we have to put a reason for deletion so other mods can see that)
9) if it's not a deletion then I can cut and need to write a mod box
10) I might decide to write a mod box post on a deletion just so people get it in their notifications if they are following the thread, or as a call to order
11) if I do delete text I can just 'cut' it, which is easy on the PC, not so easy on the phone. If I do, I am extremely unlikely to find it possible to paste that somewhere else to remind me what it said or provide it to the poster
12) go to the new window and click 'PM user'
13) send a PM to that user to tell them what has happened - note, if I have made a deletion there is no point in this process where I hold a copy of the original post. If I had to copy and paste it into the PM then that would require an extra step
14) enter into various responses to the poster who decides to question the decision
Actually, if a poster PM'd to say "is there any chance I could have a copy of the deleted post please" then I would do that when I was back on the PC as I could go back to the soft-deleted post, open it, copy it, and paste it into the PM reply. But I am not going to be faffing around doing that every time, nor when I am on the phone. I would imagine it might be one time in 100 that someone might need it - not many of the posts I delete have anything worthwhile in them. If they do, that is when we use the edit option - we can see there is worthwhile content, so we are happy to leave that and just remove the upsetting aspect.
it's not as simple as 'just do it this way' as it might seem from the other side of the screen. Sometimes I just have to leave reports and hope someone else deals with them as I can't work out how to do what is needed, it's too fiddly on the phone or, rarely, I can't understand what the problem is!
Mel