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Yorkshire Energy goes bust
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- Lemon Quarter
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Re: Yorkshire Energy goes bust
This week, I at last received my refund of my overpayment due from YE via Scottish Power. (That dates back to last December.)
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- Lemon Quarter
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Re: Yorkshire Energy goes bust
richfool wrote:This week, I at last received my refund of my overpayment due from YE via Scottish Power. (That dates back to last December.)
Do you know how credit transfers work?
I'm assuming from your post that when you were transferred to Scottish Power, (SoLR?) you started afresh with zero credit balance and had to wait for the previous credit to be refunded as a separate issue?
I'd assumed that the credit transferred and became your opening balance with the new company, but your experience suggests otherwise.
TIA
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- Lemon Quarter
- Posts: 3553
- Joined: November 19th, 2016, 2:02 pm
- Has thanked: 1213 times
- Been thanked: 1306 times
Re: Yorkshire Energy goes bust
staffordian wrote:richfool wrote:This week, I at last received my refund of my overpayment due from YE via Scottish Power. (That dates back to last December.)
Do you know how credit transfers work?
I'm assuming from your post that when you were transferred to Scottish Power, (SoLR?) you started afresh with zero credit balance and had to wait for the previous credit to be refunded as a separate issue?
I'd assumed that the credit transferred and became your opening balance with the new company, but your experience suggests otherwise.
TIA
I had actually switched way from YE (to EOn) a couple of weeks before YE ceased trading. So it was just a credit balance remaining with YE that I was due a refund of. I eventually received that refund by cheque from Scottish Power, as SP had taken over the YE account.
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